Boutique Urban Madrid Génova

The hotel is located in the center of Madrid in a very nice area. It is true that the rooms need some renovation, however the hotel offers excellent quality/price if you compare prices around the area. I think you get a fair accommodation for what you are paying. We read some reviews about the noise and indeed the hotel is just above a very loud bar that stays open until late, make sure that in your reservation you ask for a room on the inner side and not on the street side, we got an inner room and slept perfectly with no noise

Lady at the reception doesn't speak English however she greeted us with a smile and we commincated fine ...suggest people use Google translator if you don't understand any Spanish while in Spain. Check in - we arrived early, but luckily our room was ready, quick check in took 15mins. Basic rooms for the price, no kettle, hair dryer or iron. We only stayed 1 night so was fine and good value. Beds comfortable but no double bed, was two single beds together. Little noise from bars directed downstairs. Otherwise all fine and OK.

I have been already at the hotel twice I think what makes the hotel less than it could be is maintenance, there are some signs of neglect There is no hairdryer No basic things like soap or shampoo, the soap is in dispensers that don’t work The staff with the exception of Teresa in the mornings, is extremely rude When I checked in on Oct 5th the employee yelled at me because I couldn’t hear what she was she saying, she didn’t provide me with the WiFi Information and I went out a couple of times and when coming back I greeted her with my Buenas tardes I Buenas noches and she never replied Muy mala leche to be working with the public

Room is relatively basic but has all the essentials plus a wee kitchenette type setup, we didn't use it but nice to have. The hotel itself is located next to / above a restaurant but you can't really hear the noise at all. It's a little noisier in the morning probably from around 7am onwards but still not that bad. Location I'd say is really good. Only a couple minutes walk to the nearest metro entrance. The Madrid metro is really good so you can easily get to other areas easily due the number of connecting stations. The room is clean, staff are nice and for the money we paid, we felt it was very good value. Would definitely consider this hotel if we came back to Madrid again.

Our apartment was facing the inside, sunny and extremely quite. The beds are comfortable, the shower is good. No luxury, just simple, clean, and comfortable. The kitchen utensils are what you need for a short stay. They don't provide dishwashing detergent, sponge, kitchen towels. I love the fact that one can open the windows wide, as opposed to so many modern 4-5 star hotels where you cannot even crack the window open.